-
No products in the shopping cart.
QUICK LINKS
COMPANY
GET THE APP
Have A Question? Find Answers from our Knowledge Base
What is the URL of My Duplicated Website?
Is it necessary to call in to redeem my PURE Reward Points?
What is my Username?
How do I Create/Edit/Delete an Autoship?
Where is my genealogy, sponsorship tree and downline information?
How many Reward Points (PAR Points) do I have?
Where are my Reward Points (PAR Points)?
How to Edit, Update or Delete my Credit Card?
How to Use Reward Points (PAR Points)?
Where is PV on my Autoship?
Account
What is the URL of My Duplicated Website?
How to Create Your Personalized Website URL
- Login to your account on vbo.puremeka.com.
-
Click "My Account" in the drop-down menu under your username.
-
Follow the instructions provided to set up your personalized URL.
Is it necessary to call in to redeem my PURE Reward Points?
| No, there is an option for you to apply Reward Points at check out on the website. Please watch the video below on "How to Redeem Reward Points" |
What is my Username?
| You will receive a "Welcome" email with the username (Customer Number or IBO Number) that you will use to login to livepure.com and vbo.puremeka.com. |
How do I Create/Edit/Delete an Autoship?
| Please use this video to understand all things related to Autoships. |
Where is my genealogy, sponsorship tree and downline information?
| Genealogy, downline, and your customers' information is in the Virtual Back Office (VBO). Login using your BP Number and the password you created during enrollment. vbo.livepure.com |
Where is my genealogy, sponsorship tree and downline information?
How many Reward Points (PAR Points) do I have?
Reward Points can be found in the "My Account" section under "Reward Points."
Where are my Reward Points (PAR Points)?
| Reward Points can also be found in the "My Account" section under "Reward Points." |
How to Edit, Update or Delete my Credit Card?
Please contact Sales Support at salessupport@livepure.com to edit an existing stored payment method.
Ways to Add a stored payment method:
Checking out during Enrollment. Select "Save credit card for future purchases"
Checking out with a general order. Select "Save credit card for future purchases"
Delete a stored payment method under My Account > Stored Payment Methods
How to Use Reward Points (PAR Points)?
| Reward points will be used at checkout and applied against the total balance due. Click for more information on Reward Points - If you use PAR Points (reward points) on an autoship it may make you inactive since it does not hold a monetary value. - PAR Points can be used on any products. - PAR Points (reward points) can be applied at checkout. |
Where is PV on my Autoship?
Under "My Account > "My Autoships" click "Edit" next to your autoship. The autoship PV will be listed under "Order Total".
How do I login to my back office (VBO)?
You can login to your back office by visiting vbo.livepure.com.
If you are logged into your account at livepure.com, hover over your username in the top right corner. There will be a drop down menu with the button: "My Backoffice" that you need to click then login to the VBO from there.
On the vbo.livepure.com log in page, type in your Customer Number and/or IBO Number in the "Username" field and type in the password that you created during enrollment.
How to Reset My Password?
Where do I login at Livepure.com?
What are the perks of each membership?
Independent Business Owner (IBO):
$25 annual membership
25% discount from retail price
Eligible for commissions
Preferred Customer (PC):
No membership fee
25% discount from retail price
No Autoship profile required
Retail Customer (RC):
No membership fee
What is digital pay?
| With Digital Pay, your commission payments will be transferred electronically into your bank account on the same day or the next business day, depending on the receiving bank and time of day. |